Refund policy
No Return & No Refund Policy
At Bagelle, all sales are final. We do not accept returns, refunds, or exchanges due to change of mind, personal preference, colour expectations, or an incorrect product selection by the customer.
Customers are requested to carefully review the product description, colour, size, and other details before placing an order.
Damaged or Incorrect Items
If you receive an incorrect or damaged item, please contact us at info@bagelle.online within 24 hours of delivery.
You must provide:
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Your order number
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Clear pictures of the product
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A complete, unedited parcel-opening video
Claims submitted without sufficient evidence or after 24 hours may not be accepted. Once the claim has been reviewed and approved, Bagelle may provide a replacement of the same product. Cash refunds will not be issued.
Order Cancellation
Orders cannot be cancelled once they have been confirmed or dispatched.
By placing an order on bagelle.online, you confirm that you have read, understood, and agreed to this No Return & No Refund Policy.
For assistance, contact us at info@bagelle.online.